The High Stakes of Thanks

Saying thanks is something most of us take for granted because it’s so simple to do. Or is it? Data from recent engagements indicates that … just because it is simple doesn’t mean it is done (or done well) not doing it can mean a big loss in short- and...

Stop the Madness!

Dealerships spend thousands monthly to gain shopper attention. Yet, data from recent ROAR lead and shopper surveys tells us more than 85% of dealership money to drive potential business is being wasted by poor process, bad experiences and just overall lack of...